Privacy Policy

How we collect, use, and protect your information on Plume.

1. Introduction

Plume Network Inc., a Delaware corporation (“Plume”, “we”, “us”, or “our”), respects and protects your privacy. This Privacy Policy describes how we collect, use, and disclose personal information when you interact with our website, user interface (the “Interface”), and any related content, functionality, or services (collectively, the “Services”) provided through our website at https://www.plumenetwork.xyz/ (the “Site”).

Third-Party Services: Please note that this Privacy Policy does not apply to websites, applications, or services operated by third parties. We encourage you to review the privacy policies of any third-party services you interact with via our platform.

2. Information We Collect

Information You Provide

• Wallet Address: Your public wallet address.

• Blockchain Data: Publicly available blockchain data.

• Basic User Information (collected with consent):

  • Name

  • Email

  • Social media handles

  • Business name

Information Collected Automatically

• App, Browser, and Device Information: Data about the device, operating system, and browser used.

• Network and IP Information: IP address and derived location data.

Information from Affiliates and Third Parties

• Blockchain Data: Analysis of public blockchain data, including timestamps, transaction IDs, digital signatures, transaction amounts, and wallet addresses.

• Analytics Data: Information on Site usage from third-party analytics providers, including browser fingerprints and device information.

• Error Tracking Data: Information from third-party providers for error monitoring and diagnostics.

3. How We Use Your Information

We use your personal information for the following purposes:

Marketing

We may send you marketing communications if you’ve subscribed to receive them. You can opt out at any time by following the instructions in the communications or contacting us at [email protected].

Third-Party Marketing

We will obtain your explicit consent before sharing your data with third parties for their marketing purposes.

Cookies

You may configure your browser to refuse cookies; however, some features of our website may not function properly if cookies are disabled.

Change of Purpose

We will only use your data for the purposes we collected it for, unless we reasonably determine that we need to use it for another compatible purpose. If we need to use your data for an unrelated purpose, we will notify you and request your consent.

4. Sharing Your Information

We may share your personal information with the following parties:

Affiliates

We may transfer Basic User Information among our affiliates and employees as necessary to conduct our business and provide our Services.

Linked Third-Party Services

If you connect your wallet to third-party decentralized applications through our platform, your wallet address and other relevant information may be shared with those services. Note that these third-party services are governed by their own privacy policies.

Professional Advisors, Partners, and Authorities

We may share data with advisors, regulators, law enforcement, and other industry partners as necessary to:

• Comply with legal obligations.

• Detect, investigate, or prevent fraud or other security issues.

• Protect the rights, property, and safety of our users and affiliates.

Vendors and Service Providers

We work with third-party service providers to assist in delivering our Services. These providers are required to process your data in accordance with our instructions and terms.

5. Retention of Personal Information

We retain your information as long as necessary to provide our Services, comply with legal obligations, or protect our interests. Retention duration is determined based on:

• The original purpose of collection.

• Legal obligations.

• Safety and security requirements.

6. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal information from users under 18. If we become aware of such collection, we will take steps to delete the information.

7. International Transfers

We may transfer and store your data internationally, including in the United States. For users in the EEA, Switzerland, or the United Kingdom, we rely on legal mechanisms, such as Standard Contractual Clauses, for data transfers.

8. Data Security

We use commercially reasonable safeguards to protect your personal information. However, no data transmission or storage is 100% secure. You share your information at your own risk.

Reporting Security Issues: If you suspect unauthorized access or a security breach, please contact us immediately at [email protected]. In case of a breach, we will notify you as required by applicable law.

9. Your Data Protection Rights (GDPR)

If you are in the EEA, you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request access to your personal data.

• Right to Rectification: Request correction of inaccurate information.

• Right to Object: Object to our processing of your data.

• Right to Restriction: Request restriction on the processing of your data.

• Right to Data Portability: Receive a copy of your data in a structured format.

• Right to Withdraw Consent: Withdraw consent where we rely on it for data processing.

To exercise any of these rights, contact us at [email protected].

Legal Basis for Processing

Our legal basis for processing your data may include:

• Performance of a contract.

• Your consent.

• Our legitimate interests, unless overridden by your rights.

• Compliance with legal obligations.

10. State Privacy Rights (U.S.)

Under certain U.S. state laws, including the California Consumer Privacy Act (CCPA), residents may have additional rights, such as:

• Right to Know: Request information on our data practices and the personal data we collect.

• Right to Request Deletion: Request deletion of your personal data.

• Right to Opt-Out of Data Sales: Restrict the sale of your personal data to third parties.

• Right to Non-Discrimination: No discrimination for exercising your privacy rights.

• Right to Correct Information: Request correction of your personal data.

• Right to Limit Use of Sensitive Data: Restrict use of Sensitive Personal Information.

• Right to Access Automated Decision Information: Inquiry into automated decision-making logic.

To exercise these rights, please contact us at [email protected]. We will acknowledge your request within 10 business days and provide a response within 45 days (or notify you of an extension up to 90 days).

11. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy, please reach out to us at [email protected].

12. Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the latest revision date. If changes are material, we will provide reasonable notice before they take effect.

13. Our Relationship with You

Plume Network Inc., located at 545 Sutter Street, Suite 304, San Francisco, California, 94102, United States, acts as the controller of your personal data.